• Field Application Specialist (Blood Safety Solutions)

    Localisation AE-Dubai
    Identifiant de la demande
    Nombres de postes
  • Présentation

    Job located in Dubai, area of responsibility - North West Africa.

    Ensuring the specialized support on IHD and BVD products and solutions to Distributors, to the sales force and to customers during the pre-sales mainly, and to CTS, Distributors or Customers as second line during after sales. 


    • Contribute to the growth of each CDG lines. Have a sales/consultative approach in front of customers and bring feedback from the field to the marketing products. Assist for complex installations and provide onsite training to end-users.
    • As second line to CTS, provides field support for customers by utilizing available applications for installed instruments and working with Technical Support. Answering the customers’ questions if some application changes occur, or validating the changes.
    • Training support -  Actively plan and execute local hands on training for both Bio-Rad employees and distribution partners.
    • Pre/Post Sales Activities - Actively support the region to ensure country specific objectives are met. (Demo, Seminar, and workshop).
    • Make sure all the requested activities have been done and create new activities according to the needs > 50% of your time spent on country visits
    • Products Promotion - Assist Sales Managers with the introduction/promotion of new products and/or non-developed lines >Workshops, Seminars, Demo..
    • Assist CSM, customer service and distributors with relevant data for tenders and quotations, provide all technical information to support the projects
    • Monthly Visit report - Including Field visits report, Regional FAS updates New / updated opportunities, ensure relevant data are transmitted to CSM to be entered into SFDC
    • Interact with EMEA Marketing team to support the development and implementation of the customer segmentrelated tactical plan in the region.
    • Compliance - Actively and visibly support all Compliance efforts


    • High level of Immunohematology and Blood Virus Diagnostics scientific understanding coupled with business acumen.
    • Master degree in Clinical Biology, Life Sciences or any relevant scientific field. 
    • 5 or more years of experience in scientific affairs or FAS
    • Languages:  French and English fluency in both speaking and writing is mandatory. Other languages are a plus.
    • Travel: within North and West Africa mainly, but also within EMEA  – 70% working time



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